FAQs
Can I buy your pictures?
How would I pay?
What about VAT?
How do I receive the picture?
Can I return a picture if I don't want to keep it?
What do the pictures actually look like in frames?
Where can I actually see your pictures?
Can I buy mounted or framed pictures ?
What are giclée prints?
How should I look after my fine art prints?
How should I look after old photographic prints and negatives?
How can I restore old photos?
Can I buy your pictures?

Yes. You will have the benefit of my personal attention if you email me or telephone +44 (0)1869 338 272 to make arrangements.

How would I pay?

You may wish to make a direct electronic funds transfer into my account; please contact me for my account details. For euros or any foreign currency, there would be a bank negotiation charge equivalent to 6GBP. Alternatively, I can accept a Sterling cheque drawn on a British bank, a banker's draft, an International Money Order, or a British postal order. We would wait for funds clearance.

What about VAT?

I am no longer registered in the UK for VAT.

How do I receive the picture?
The simplest thing is for me to post an unmounted picture on receipt of cleared funds. Mounted pictures take much more packaging and risk damage in transit. If you live in southern England, we may be able to arrange personal delivery or collection of mounted or even framed pictures.
Can I buy your pictures already mounted or framed?
Yes, but I am not able to despatch a glazed, framed or even mounted picture except at extra cost to you for secure packaging and carriage, and at your own risk. If we live near enough to one another, then personal delivery or collection might be arranged at our mutal convenience. The cheapest and simplest way for you to buy a picture from me is unmounted and unframed. You may then frame it in your own preferred style. Please email me to discuss.
Can I return a picture if I don't want to keep it?
If you decide not to keep the picture for whatever reason, send it back in perfect condition, in the original packing or similar, within fourteen days and I will reimburse you with a cheque, less the cost of postage and packing. Please obtain a certificate of posting just in case of query.
What are giclée prints?
Today the term giclée is commonly used to describe high resolution, digital prints of archival quality, using pigment inks on fine art paper. Giclée prints can be incredibly accurate reproductions of other original art, or can be an originals in their own right as in my case. They are replacing more traditional print methods like lithographs. Care for them like you would any other fine artwork.

The term giclée (the ‘g’ is pronounced like the ‘j’ in Jeanne) was first used in the early 1990s and derives from the French verb gicler which means to spray or squirt – exactly what an inkjet printer does. Acceptable quality was originally claimed only by the high-end ‘Iris’ printer but now smaller and less expensive machines can do the job. I use an Epson 2100 and Hahnemühler paper.

Artists are quick to adopt new technology. Durer is said to have caused a stir when he printed his etchings in the 16th century; Degas experimented with photographs and the pop artists of the sixties turned to commercial screen processes to produce art work. Plus ça change …

What do the pictures actually look like in frames?
For exhibitions and my own purposes, I set my pictures in large window mounts using three micron card within simple black frames, in the photographic tradition. But once you have bought a picture, you are free to frame it however you like. You can get an idea of their size from the wysiwyg page, but of course you can get no sense of texture and image detail or print quality from a website.
Where can I actually see your pictures?
If you would like to receive notice of my exhibitions, please let me know by email. Or keep an eye on my shows page for news of exhibitions and other hangings.
How should I look after one of your prints?
Get it framed to archival standards as soon as you can. Click here for some basic advice.
How can I look after old prints and negatives?
I am not the world’s expert but my accumulated knowledge and advice is summed up on my care page.
How can I restore old photos?
This requires patience and considerable expertise both in handing the originals – especially if they are fragile – and in the work. I don't work on the original images except to scan them. Then I use Photoshop, and I bring to the task my forty years experience of working with images. Click here for an overview. If you require my services, please email me.

copyright © Colin Robinson 2008

email me
or telephone +44 (0) 1869 338 272

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